Privacy Statement

Privacy Statement

The website is property of and is being managed by Atelier Soed Idee. Atelier Soed Idee respects the privacy of all users of her website and customers and ensures that all personal information that is being provided, will be treated confidentially and in accordance with the General Data Protection Regulation.

Rights

You have the right to request access to your personal data, to improve, supplement, limit, block or delete your personal data or transfer it to another party. You can also withdraw any consent you have given and object to the processing of your personal data. You can do this by sending an email to info@soedidee.nl. If you are not satisfied with the processing of your personal data, you can contact the Personal Data Authority (Postbus 93374, 2509 AJ Den Haag).

Security

Atelier Soed Idee ensures that personal data is secured adequately. To prevent loss, abuse and other unlawful processing, appropriate technical and organizational measures are taken. These are tailored to the risk of the processing. If you have any questions about the security of your personal information, you can contact us via info@soedidee.nl.

Processing personal data

When visiting the website we automatically collect your IP-address, operating system and Internet browser to protect the website visitor and website. In addition, personal data that you actively provide to Atelier Soed Idee is being processed.
 
Atelier Soed Idee uses your customer data for the following purposes:

• Personal data that you actively provide by e-mail or by filling in the contact form. Atelier Soed Idee asks for your name and e-mail address (with this you grant us permission to contact you about the subject in question or perhaps to implement an existing agreement.)
• You can also contact us via a message on social media, share, comment or like something. Your profile is visible to us (consent)
• For ordering and delivering our products. (execution of an agreement) This includes name, address, email, telephone number and bank account number of the customer. This information will also be included to our suppliers to ensure an accurate delivery on the correct address. In addition, this information is known to the companies that provide the payment methods.  
• By ordering products your information can be submitted to an account (consent). Your account is associated with a loyalty reward system. You can also directly start ordering without creating an account. To use an account you need a user name and password.
• The data will also be used to provide you with the best possible service (execution of an agreement) This concerns service, the right of withdrawal, warranty and the settlement of a complaint.
• Sending newsletters when registering with name and email address for this (consent)
• Sending newsletters to existing customers (this is justified in the context of direct marketing).
• If you respond to a promotion or completion, we ask your name, address, telephone number and email address to keep in contact with you. (consent).
• For improving the website and services of Atelier Soed Idee (execution of agreement and company interest.)
• If applicable providing name, address and payment details to third parties for accounting purposes (execution of agreement and legal obligations.)
• With the choice for post-pay your current creditworthiness can be assessed by an external party. We shall provide the necessary personal information to this party. (execution of agreement, company interest and legal obligations.) 
• Personal information can be used in order to provide the government with reports and risk related information to enhance their effectiveness in fighting fraud. 

You should be aware that without contact details such as name, address, telephone number, email and payment details, we can not contact you and complete the order.

We will also use and provide customer data if the government makes a request to Atelier Soed Idee for a (fraud) investigation. Atelier Soed Idee will also cooperate if there is another legal obligation to provide or to store personal data.

Atelier Soed Idee also has contact with suppliers. Atelier Soed Idee had the name, address, telephone number and email address of the company and the relevant contact person. This personal data is lawfully obtained through explicit permission or the execution of the agreement concluded with the relevant supplier.

In order to pay the invoices of suppliers, the supplier will provide Atelier Soed Idee with an invoice containing the company name, address details, Chamber of Commerce number, VAT number and bank details, based on the agreement and legal obligations that exist for this purpose.

Sharing of personal data

Several parties receive your personal data. An agreement is concluded between Atlier Soed Idee and these parties to make agreements about how to handle your personal data. These agreements are recorded in writing and Atelier Soed Idee will monitor the compliance. Atlier Soed Idee works together with the following parties: email party, newsletter party, webshop solution including hosting and support. Atelier Soed Idee works together with:

Gmail

We use Gmail as a party to send you an email so we can get in touch with you. This party is located outside the European Union. The security of this data must be guaranteed by a model contract, where an equivalent level of protection as in Europe must be included.

Mailerlite
We only use Mailerlite for sending newsletters. This party is located outside the European Union The security of this data must be guaranteed by a model contract, where an equivalent level of protection as in Europe must be included.

CCV
CCV is the party that offers Atelier Soed Idee a webshop solution including hosting and support. Payment on the webshop is also arranged by CCV.

PostNL
When you place an order in the webshop, it will be delivered by PostNL via standard delivery. They are independently responsible for processing.

Moneybird
The accounting program Moneybord is used for the accounting of Atlier Soed Idee.

It is possible that personal data is transferred to recipients in countries outside the European Economic Area. In such cases, appropriate measures will be taken to ensure that your personal data is properly protected.

Storage personal data
The basic principle is that Atelier Soed Idee does not store personal data longer than necessary.

With regard to contact forms and emails, it will be frequently assessed whether or not these can be deleted in the context of storing personal data no longer and no more than necessary. 

The IP address, operating system and Internet browser used to secure the website will be kept for as long as necessary for security. In addition, we refer you to cookies, or comparable techniques of Atelier Soed Idee. 

When you unsubscribe from the newsletter, your personal data related to this will be removed from the system at the latest at the end of the relevant month. You will no longer receive newsletters immediately. If you are / were a customer or supplier, there may be other obligations to keep (parts of) the personal data.

We keep your data as long as you are our customer or supplier. This means Atelier Soed Idee stores your account until you indicate that you no longer wish to use the account.

Atelier Soed Idee is legally obligated to keep certain (personal) data. For example, there is a retention period of 7 years on basic data from Atelier Soed Idee such as general ledger, debtor and creditor administration, sales administration and emails related to business operations. This includes, among other things, approved quotations, orders, invoices and emails.

If an agreement is concluded with suppliers, the name, address and contact details of the company and contact person will be kept for as long as the agreement is valid, taking the fiscal retention obligation into account. This also applies to data stated in the invoice, such as name, address, bank account number, ascription, Chamber of Commerce number and VAT number.  

Last changes march 2022.