Product Safety at Atelier Soed Idee

At Atelier Soed Idee, the safety of our products and your trust in us are paramount. We comply with all relevant laws and regulations, including the GPSR - General Product Safety Regulation (EU) 2023/988. Our products are carefully selected and tested to ensure they are safe for normal use. Below, you can read more about how we ensure your safety.

What We Do for Your Safety
1.    Safety Checks: All our products are thoroughly inspected before being added to our collection. We work exclusively with manufacturers and suppliers who meet the highest safety standards.
2.    Clear Information: Each product comes with clear usage instructions and safety warnings, so you know exactly how to use it safely.
3.    Traceability: We carefully track the origins of our products and can quickly take action if any issues arise.

Safety Instructions by Product Group

Books (printed paper)
Our books are made of high-quality printed paper and contain no harmful substances. Keep them away from open flames.

Accessories
•    Embroidery Hoops: Regularly check that screws are securely tightened. Avoid moisture to prolong the life of wooden hoops.
•    Needleminders: Contain strong magnets. Keep them away from small children, pacemakers, and other medical devices.
•    Scissors: Always cut away from your body and use them only for needlework. Never try to catch falling scissors.
•    Pins and Needles: Use a pincushion or magnetic holder for safe storage. Keep them out of reach of children.
•    Filling Materials: If using walnut shells, ensure users are not allergic to nuts.

Embroidery Threads
Our cotton and silk threads are safe for needlework. Store threads in a dry place, out of reach of children.

Embroidery Fabrics
Linen, cotton, and cotton/modal fabrics meet the highest quality standards. Wash fabrics at a low temperature before use to remove any residues.

Quilting Fabrics
Our cotton quilting fabrics are safe and of high quality. Keep fabrics away from fire and wash them before use.

Wool Felt
Hand-dyed wool felt is dyed using safe dyes. Avoid prolonged exposure to sunlight to prevent discoloration.

Tips for Safe Use
•    Always read the usage instructions carefully.
•    Use the products only for their intended purpose.
•    Store sharp and small accessories out of the reach of children.

What to Do in Case of Problems?
If there is ever an issue with the safety of a product, please contact our customer service immediately at atelier@soedidee.nl. Include the following information:
1.    The product and purchase date.
2.    A description of the issue.
3.    Photos or other relevant information, if available.
We will ensure a quick solution, such as repair, replacement, or refund.

Want to Know More?
For more information about the GPSR - General Product Safety Regulation and how we ensure product safety, feel free to contact our customer service.
Atelier Soed Idee: For safe and worry-free embroidery experiences!

Product Safety Declaration.